Project not loading or saving?

[ego-lay_atman-bay]

Recently I've seen a bunch of reports that projects don't load, or save, so I've decide to clear things up.

Why is this happening?

@jens

Turns out we were unexpectedly running out of cloud storage capacity.

When will this be fixed?

@jens

We’ve now successfully added more resources and those issues have been resolved. Snap! cloud storage is up and running again.

How to avoid it

Export your project so you can save it locally.

How to fix it

@jens

It’s also not possible to update such a broken cloud project, if you try to do that you’ll get more of the same errors. Here’s what to do instead:

1. Recover a previous version from the cloud, those should be unaffected. Alternatively, if you’ve previously exported your project locally you can restart from such backups.
2. Save the recovered version under a different name to the cloud.
3. Delete the broken project in the cloud.

Source: This Morning's Cloud Saving & Loading Issues

If you have more information, feel free to edit this post.