Student forgot Username?

Help with Snap! Snap! Editor
1

Help-
I have a student who cannot find their username. They had a computer issue - and she now is no longer logged in to her Snap! account. Is there any way to retrieve it?

2

There should be a "Forgot Username" option.

3

Just to clarify, this is on the snap.berkeley.edu sign-in page, not the one in the editor.
EDIT: Fixed link- thanks herodooble3

4

You mean snap.berkeley.edu
What you said brought this:

image
image657×639 27.9 KB

5

Is snap.berkeley.edu
Not snap.berkely.edu

6

I SAID THAT ALREADY...
read plz

7

Please email to contact@snap.berkeley.edu to tell us the email address that the student used to create the account. (Don't put it here in the forum!)

8

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