today @coder_07 contacted me on scratch stating they where ip banned. is anyone aware of why this happened. they tried contact us but it just gave them a 403
just to be clear im not advocating for an unban if what they did was justified. im just a sort of proxy convaying info
alright ill ask
they can view the fourms but cant login to them
one moment i asked about what it looks like when they try to log in
if they attempt to log in it takes them to a 403 page. they are also here right now
"when i try to log in to the forums it takes me to the 403 page again, in the editor it just says i've been ip banned" - coder 07
theres no appeal link from what i can tell
" there's no date or time for me to be unbanned, and no contact info" -coder 07
they also didnt do anything with the url block
this is a snap ip ban not scratch
they didnt even use the url block so theres no way it could have been that
i think this can only be solved by the devs
It's been three hours since the beginning of this thread! I think you guys have unrealistic expectations about how quickly I read the forum. I do once in a while have to eat and sleep!
You're probably right that we should include an appeal link in ban messages. Meanwhile, contact@snap.berkeley.edu will work.
I don't know why this account was banned but I'll try to find out.
i didnt request it lol!
I’m back, but there’s an issue. I can’t send the email on scratch because of the filter!
I’ll see if I can get them to see this
No, when I was IP banned from the forums and community site I could access both (idk about the same time though), I just couldn't log in.
As someone who has been IP banned from both the forums and community site, when you go to the community site, you will get a pop up that says something along the lines of, "Cannot fetch projects. Your IP has been blocked," and no projects will load, and you cannot log in. Trying to go to a project url will result in a popup in the project player that says "Failed to fetch project {project name}. Your IP has been blocked." with a red cloud icon.
Edit: My home IP was banned two years ago. Last year, in August, it was unbanned, so I don't exactly remember everything
oh
I had this happen to me a while ago.