Importing Costumes Crashes Snap in Chrome and Edge

Please fill out these questions for all feature requests and bug reports. If you're requesting a feature, please let us know why this feature is important or useful, not just what it should do.

  1. What browsers show this problem?
    Chrome and Edge
  2. Please share an example project (if possible).
    Happens very frequently to many students.
  3. Describes the steps to reproduce this issue.
    Login, Open project, click "paper" icon, click "Costumes..."
  4. What does Snap! currently do?
    Not always, but frequently the entire browser window turns white, with a "shrunken" window of the costumes that is un-scrollable, nor importable. Most of the browser window remains white and frozen.
  5. What should Snap! do instead?
    Function correctly.

Hi, welcome to the forum. I'm sorry that the occasion is to report a problem.

We are aware of this issue. It stems from a recent change Google made to Chromium. We are working with them to get it resolved. Meanwhile we recommend Firefox.