Hello, Snap! I am very grateful to You for such a wonderful project! But there is one problem. I've been working on one project for about 2 months, and today I decided to upload a jQuery script to the site. The file was large, and the site stopped working. I didn't save the project for a week, so I can't restore it. If you know how to restore the project, please answer!

  1. What browsers show this problem?
  2. Please share an example project (if possible).
  3. Describes the steps to reproduce this issue.
    I pushed the blocks, opened new tab and tried to run snap.
  4. What does Snap! currently do?
    I send the letter to support email.
  5. What should Snap! do instead?
    Seng me my project (if possible) and set up the javascript libs to the javascript block.
    Thanks for the help!

What is the project name?

that's not what snap does, that's what you do.


I can't find a project called "Program" or "Program.xml" or "program" or "program.xml" in your account. Are you sure that's what you called it?

I cannot give you any information on how to get your project back, but there is a way to make sure it never happens that drastically again: save every hour you work on the project. (It might happen again, but the loss would be very small)

Thank you, the problem has been solved.

It was a local project